Technology Support

Dear Parents,

Below are some technology resources for you and your child.  As more resources become available, I will post them here.  Tech Tip: Ctrl + F opens a search box to find information quickly on a document or webpage.

Please reach out to me first as I can solve most tech issues or find someone with an answer faster than a classroom teacher.  Do let your classroom teacher know if the tech issue is preventing your child from completing their work. [email protected]   

Mrs. McDowell

Most chromebook problems can be resolved by the following steps.

Clear browser history and cookies.
Press Ctrl + Shift + Delete
Choose drop down arrow and select “all time”
On the bottom right, click the blue “Clear Data” button

Remove unauthorized extensions.
upper right corner, click on the 3 dot menu (looks like a stop light)
Go to "More Tools"
click on "Extensions"
- remove any extensions that have to do with background images, screen savers, or cursers

Final step
Shut the device down completely.
Turn it back on and log back in.
Google Meets for Parents  Using Gmail & Chat

Bitmoji Library

Book checkout and more!

Basic Troubleshooting Guide

Seesaw( login page)

K-2 Google Login

Red Rocks Library Internet Sites

Grade level/Subject links

Parents’ Guide to Google Classroom

Parent Guide to Seesaw

Typing Club (login page)

Program for grades 2-5

Google Login

Homework Help

JCPL databases for research

*You will need a library card number.(Email Mrs. McDowell)

Broken Devices: Contact the school. Mrs. McDowell.

Book Creator (login page)

Make your own ebook/audiobook

Google Login

BookFlix & Tumblebooks

fiction/nonfiction for K-3


Passwords: The family support line cannot provide usernames or reset passwords for students/families. Contact Mrs. McDowell


Create videos

Google Login

How to record your screen using WeVideo





Technology support flow chart to help you know where to go for support for different types of technical problems. 

Student technical support documents


Create .wav sound files

Google Login

Coding activities, filter by age level and device type


Internet Options

Free Internet from Comcast

Low-Cost Internet Access Options (Xfinity)

Other Digital Tools for Students

(info and tutorials)


Digital Resource Calendar

Digital Experience Calendar  for kids (big and small!) with activities, read alouds, virtual field trips and more!


Jeffco Tech Tools for Parents